Guides

A used key does not always mean a completed subscription

Distinguish receipt of the key, the start of activation and a completed fulfillment result.

Using the key starts the process

The key stops being available for another activation once processing starts. That prevents reuse but does not confirm completion of the subscription.

Read the fulfillment result

Check the order or key status in your account. It may be complete, processing, require a staff member or need updated customer information. Follow the explanation attached to that order.

Pending does not require another purchase

Check the current order and supply requested details. Buying another batch does not resolve an existing activation. The status describes this order, not a new live check of the subscription in the customer’s account.

YOUR NEXT STEP

Start with the right batch.

Choose a plan, review its terms and place your order in your Grossa account. The minimum batch depends on the product.

Open Telegram accountCatalog, balance and orders — in one Telegram bot.